Return & Refund Policy
Non-Returnable Products
Due to the perishable nature of our products, items are generally non-returnable. Exceptions apply only under specific conditions.
Valid Return Conditions
Returns are accepted only if:
- The product received is different from the order placed
- The product is damaged during transit
A valid unboxing video showing the issue is mandatory for any claim.
Claim Duration
Claims must be raised within 24 hours of receiving the product along with valid proof. Email us on: nutripeginfo@gmail.com.
Refunds and Replacements
Refunds are not applicable. Replacement is the preferred resolution. In extreme cases, reimbursement may be processed via credits or online transfer after successfully receiving the returned product. Replacement for invalid address related orders additional delivery charges would be applicable hence conform your delivery address before making payments for the order. Email us on: nutripeginfo@gmail.com.
Cancellation Policy
Order once placed will not be cancelled. Once payment is made and the product is dispatched, cancellation is not possible. Change of Address possible only before dispatch and to be informed via WhatsApp message on +91-8805566917 or Email us on: nutripeginfo@gmail.com..